MarinePartsCo - Core Policy for Powerheads

Core Credit & Evaluation Procedures

At MarinePartsCo, we want you to feel confident in how our Core Return Policy works. The core program is not required when purchasing a product—it simply provides an incentive for customers who wish to receive credit for returning the part that has failed.

Core returns are only valid on products where a core charge is listed. If there is no core charge, then a credit cannot be issued.

Core Return Policy

• We provide a prepaid return label for all core returns within the United States (excluding Alaska and Hawaii).
• A return label will be included with every product that requires a core deposit.
• Package the core securely (using the original box if possible) and attach the return label.
• UPS returns can be dropped off at any UPS location or handed directly to a UPS driver.
• For freight shipments, call the toll-free number on the bill of lading to schedule pickup.
• Please include a copy of your invoice with the returned unit.
• Core deposit refunds are always returned to the original form of payment after inspection.

Determining Core Value

• Each returned core is evaluated by our vendor to determine usability and value.
• The condition of the parts directly affects the refund amount.
• The core must match the type of product purchased to qualify for credit.
• If certain key components are unusable, the refund will be adjusted accordingly.

Core Example: Gear Housing Assembly

A Gear Housing Assembly core evaluation includes three main components:

• Housing — 60% of core value
• Vertical drive shaft — 20% of core value
• Horizontal propeller shaft — 20% of core value

If all three components are determined to be reusable, you will receive the full core credit.

Have questions about your core return? Contact us anytime—we’re here to help.